The Keys to Online Document Management:

Seven Important Components

How My Docs Online Enables Online Document Management

Online Document Management Typically Involves These Seven Things:

There are several different ways My Docs Online can be used for Online Document Management, but they all typically involve the following important components.

Capture and Upload

My Docs Online customers using the product for document management purposes usually focus on one of two main approaches - using MDO as a repository or using our sharing and collaboration tools.

One example of document repository use is by real estate firms, who typically scan documents for each property as they are created, and organize them in the My Docs Online account by property address, thus allowing quick and convenient access to all documents related to a property, by agents, buyers, sellers, attorneys, etc.

Scanned documents can be uploaded into My Docs Online through a variety of means, including email attachment or WebDAV support built into a high-end scanner or multi-purpose scanner/copier, or via tools like our MDO Transporter, which can upload entire "folder trees" from a PC conveniently and quickly. Adobe Acrobat (pdf) files are the file type of choice.

When the focus is on sharing and collaboration the files are best saved as Microsoft Office (Word and Excel) files, which makes them editable once online using the My Docs Online Desktop App or web folders. The same upload tools can be used to get the documents online initially.


Once a file has been uploaded to a My Docs Online Enterprise Edition account it is stored in three separate locations on three separate file servers, to guard again interruption in document availability in the case of hardware failure.

Files are in a shared, pooled storage, so that a file takes up the same amount of account storage quota regardless of how many users can access it.


Once in the My Docs Online system a file can be retrieved in a number of ways, depending on need and preference, including:

Users can be defined as having "view only" access so that they can download a file but not modify ir or delete it. They can also be given "full control" so they can edit a document, rename it, or upload documents.


Universal distribution is easiest when the file is converted to an Adobe Acrobat pdf file before upload, as virtually all recipients will be able to open and view a pdf file. Using the pdf format also provides the most control over reliable formatting regardless of the recipient's hardware and software.


ALL files in a My Docs Online account are stored and transferred securely, including file and folders uploaded to an account for document management purposed.


The My Docs Online Desktop App supports File Locking for files of ALL types, including Microsoft Office files.

For Office files (Word and Excel) Web Folders is an additional enabling technology, offering viewing and accessing using familiar Windows or Mac methods. File locking during update is included.


Enterprise and Transcription Edition administrators can use the file search and undelete feature included in Group Administration. Searching is also possible using Web Folders.

All users can use the built-in search feature of the Desktop App.

My Docs Online Works With All File Types, Including the Ones You Use Most Often

Supports All File Types

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