Avoid ISP size pitfalls
when delivering files

SUMMARY:
Electronic delivery of large files to customers, partners, and vendors is a requirement of doing business in the Internet age. The problem is that files are getting larger but Internet Service Providers limit the size of attachments you can deliver — and you can't predict your recipient's ISP limitations. My Docs Online solves this problem with the "Give" feature.

File and document delivery via the Internet is fast becoming preferred among businesses both large and small, professionals, and even for private use.

Email attachments, once the most common tool for ad hoc file distribution, no longer work in many cases. The reasons email is no longer appropriate for file delivery include:

• ISP file size limitations. Whether imposed by your ISP or your recipient's ISP. AOL, for instance, limits attachments to 1 MB. Anything bigger will simply never arrive.
  
  
• Sending someone a big file in an email is bad form. a one megabyte download can take several minutes when your recipient checks his or her email. They may wonder if something is going wrong, or they may simply be in a hurry and you are slowing them down — and probably annoying them — by insisting they deal with your file immediately.
  
  
• The problem multiplies. When you are sending the same file to many people the problem gets worse.

SOLUTION:
Use the My Docs Online "Give" function. Simply select the file or files you previously uploaded, click the "Give" button, and enter the email address of your recipient, and My Docs Online does the rest.

Instead of receiving an email attachment, your recipients get a small email containing information about the file and who it is from. When they are ready to download they click on the included web link that takes them to a special page where they see only the files they have been "Given".

If you later want to find out if they have actually downloaded the file you can select the file and click "Details" and then use the "Follow That File" feature to easily track when the user has downloaded or deleted each file.

Each recipient has 28 days to retrieve a given file (or seven days after they first click the link to see the file).